Payment Policy
At Azura Furnitures, we follow a transparent and customer-friendly payment process to ensure a smooth purchasing experience.
1. Order Confirmation & Advance Payment
- All orders are confirmed only after an initial 50% advance payment is received.
- This advance amount is required to begin the order processing, production, or reservation of the selected furniture item.
2. Remaining Payment
- The remaining 50% balance payment must be completed at the time of:
- Product delivery, or
- Product pickup (if applicable)
3. Payment Methods
We accept payments through the following methods:
- Bank Transfer
- UPI / Online Payment
- Cash (as per availability and confirmation)
(Payment details will be shared by our team after order confirmation.)
4. Order Processing
- Once the advance payment is received, your order will be processed.
- Estimated delivery timelines will be communicated by our team during order confirmation.
5. Cancellation & Refund Policy
- Orders once confirmed with advance payment are subject to cancellation policies.
- Any cancellation request must be communicated within a limited time frame.
- Refunds (if applicable) will be processed after deducting any production, handling, or customization charges.
6. Custom Orders
- Custom-made furniture orders may require additional terms and are generally non-refundable once production has started.
7. Pricing & Changes
- Prices are subject to change without prior notice.
- However, confirmed orders with advance payment will not be affected by price changes.
8. Contact Us
For any payment-related queries, feel free to contact us:
Phone: +91 9674476853
Email: azura.bespoke@gmail.com
We appreciate your trust in Azura Furnitures and look forward to serving you with premium quality furniture and a seamless experience.